CANCELLATION POLICY

We hope you do not need to cancel, but if you must, we would appreciate notice as follows. Our Cancellation policy is 24 hours prior to treatment for individuals. At the time of booking, we will require a Credit Card number to hold your reservation. Should you need to cancel your appointments before the cancellation policy deadline, no payment will be required.

If you cancel within 24 hours of your scheduled appointment or do not show up, you will be charged a fee of $50 per service booked or the entire cost of all your services booked, whichever is less. NOTE that for injection appointments, the amount is $100 per service rather than $50.

Should you book within the 24 hour Cancellation policy, we will still require a credit card to hold your appointment and the same rules as above apply.

For all bookings, we are only able to reserve appointments 3 months in advance. 

If you are feeling unwell or exhibiting any symptoms of COVID19, we ask that you do not come to your appointment, and reschedule your appointment only after you are feeling well or have received a negative COVID test. No charges will apply for cancellations related to COVID19. 

We have a strict NO CHILD policy in effect. Please ensure before booking your appointment that you have the appropriate measures in place to be able to attend your appointment alone. In addition, if you are picking up products or purchasing gift cards and have a child with you, please wait at the door and we will be happy to come to you and serve you.

COVID UPDATE - Due to the ongoing pandemic, you are also not permitted to bring any guests to your appointment.